FAQ

How can we help you?

We understand that you may have questions about our brand, products, or the world of jewelry.

To assist you, we've compiled a list of frequently asked questions (FAQs) to provide you with the information you need.

What materials are used in Esmme jewelry?

Our jewelry is primarily crafted from 18k gold vermeil, featuring the finest gemstones available. We use ethically sourced materials to ensure the highest quality and sustainability.

How do I care for my Esmme jewelry?

To maintain the beauty and longevity of your Esmme jewelry, we recommend regular cleaning with a soft cloth and avoiding exposure to harsh chemicals, extreme temperatures, and excessive wear and tear. Store your pieces in their provided Esmme packaging when not in use.

What is the warranty for Esmme jewelry?

All Esmme jewelry comes with a one-year warranty from the date of purchase, covering any manufacturing defects. Please refer to our shipping and returns policy for more details.

Do you offer international shipping?

Yes, we offer international shipping. Please review our shipping policy to learn more about delivery options and associated costs.

How can I contact Esmme for further assistance?

You can reach our dedicated customer service team through the Contact Us page on our website. We're here to address any inquiries or concerns you may have.